Eden Ford

Eden Ford is the Head of Customer Success at Blackpearl Group, leveraging her expertise from nearly a decade in startup-focused Customer Success. A strong SaaS foundation underscores her ability to drive exceptional customer outcomes and satisfaction. Eden's prior leadership roles at ezyVet: Cloud Veterinary Software laid the groundwork for her ongoing dedication to customer-centric strategies at Blackpearl Group, where she continues to maintain a focus on enhancing customer satisfaction.